Hyster enjoys a different relationship with our customers. We attempt to produce total customer satisfaction created through world class manufacturing. Our goal is to foresee the requirements of all our clients along with address them with lift trucks which provide the performance, the reliability and the value which they need.
Hyster completely believes in starting with the client. The company performs annual focus groups and provides on-going voice of customer research which is conducted both online as well as in the field. We have over 400 design engineers to translate that input into intelligent designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machinery are subjected to environmental, virtual and physical tests, so as to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate quality from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities such as part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold all employees accountable for consistent quality, together with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster offers a huge range of features. The corporation has remained completely committed to its key focus on both safety and quality, on being innovative each time, and by providing some of the best material handling machines on the market. These are only a few of the reasons Hyster has become a leader within the business.